All articles

Aeroplan rewards: all you need to know

It was recently announced that Air Canada’s Aeroplan will launch a new travel rewards and points program on November 8, 2020. What does this mean for your points and using your Aeroplan rewards card in the future? We’ve outlined everything for you below.

What is Aeroplan?

With more than five million active members, Aeroplan is Canada’s most popular travel rewards program. Since launching in 1984, its members have redeemed more than 30 million flights—enough to fill 50 Boeing 777s a day for more than four years. Aeroplan has evolved to a loyalty program with a global outreach, where members can redeem points on over 35 airlines and fly to over 1,300 destinations around the world.

Aeroplan is going through a transition in 2020, and we’ll breakdown the basics of the new Aeroplan program for you below. Read on for the latest news on the acquisition with Air Canada, the new travel rewards program set to launch in November, and cover the important airline partnerships so you can get the most out of your Aeroplan card.

What happened with Aeroplan and Air Canada?

Aeroplan was initially created by the flag carrier as its official loyalty program. In 2002, they began operating as a subsidiary, and in 2005, it was spun off as a separate entity that was eventually acquired by Aimia Inc.

In January 2019, Air Canada re-acquired Aeroplan from Aimia Inc. and announced plans to launch its own loyalty program, which is now set for November 8, 2020.

How does Aeroplan work?

Aeroplan is Air Canada’s multifaceted traveller rewards program. As a coalition loyalty program, it allows members to earn miles when they swipe their Aeroplan card with any participating business. These miles can then be redeemed for a variety of rewards, including flights, concert tickets, Air Canada vacations, and more.

Most people think only frequent flyers stand to benefit from Aeroplan rewards. In fact, the majority of members are not frequent flyers, they are frequent spenders. From hotel chains to car rental companies to online retailers, here are some of the 200+ brand partners that help Aeroplan rewards members earn miles:

  • Avis
  • Budget Car Rental
  • Delta Hotels and Resorts
  • Fairmont Hotels & Resorts
  • Home Hardware
  • Rosetta Stone
  • Sephora

What are some of the main features of Air Canada’s new Aeroplan rewards program?

What will this new flight rewards program look like? One key factor is that the new Aeroplan is designed to provide members with the best value when redeeming flights with Air Canada. Here are some of the other main highlights of the new rewards program:

  • More flexibility with flights: Aeroplan members will be able to use their points to redeem any flight on Air Canada that’s available for purchase. There won’t be any blackout periods or restrictions, and no distinctions between Fixed Mileage Rewards and Market Fare Flight Rewards as with previous versions of this loyalty program.
  • Family sharing: Members of the same family/household (up to 8 members) will be able to share their Aeroplan points with each other for free.
  • No more surcharges: If you buy a flight on Air Canada using your Aeroplan points, you won’t be subject to any additional airline surcharges (including fuel surcharges). All airport taxes and any other third-party fees can be paid for using your points.
  • Points prediction: The points needed for a flight will be closer to the actual flight’s market price with this new program. Members can use a Points Predictor Tool, which will estimate how many points needed to purchase a flight with your Aeroplan card.
  • Payment flexibility: Aeroplan card holders will enjoy more flexibility when it comes to purchasing a flight using your Aeroplan points. In order to save some points for later, you can use a points + cash system where you can for a portion of the flight in cash.
  • Easy upgrades: Members will have the flexibility to redeem their points for upgrades on Air Canada, to Premium Economy and Business Class flights.
  • Simple booking: All Aeroplan points can easily be redeemed using Air Canada’s website or via the Air Canada app.
  • Extras: With this new program, Aeroplan points can easily redeemed for perks in-flight like WiFi access and a pass for the Maple Leaf Lounge.

Already an Aeroplan card holder? No problem–all members will automatically be transitioned to the new program. You will also keep your current Aeroplan account number.

Wondering about your unused miles? When it begins, your Aeroplan miles will be honoured on a one-to-one basis. Until then, Aeroplan customers can continue to use and redeem their miles as usual. Once the new program is launched in November, all Aeroplan miles will be referred to as Aeroplan points.

For more information, head to Air Canada’s Aeroplan homepage.

Aeroplan rewards chart

Members have access to round-trip Aeroplan flight rewards on Air Canada, Star Alliance airlines, and other partners. Aeroplan flight rewards are currently known as Round-trip Fixed Mileage Flight Rewards (formerly ClassicFlight Rewards). In order to be eligible for the trips listed in the Aeroplan rewards chart, members must have at least 50% of the miles listed below.

Aeroplan rewards chart
Aeroplan rewards chart

See the full chart here

How does Aeroplan status work?

In addition to miles earned, there are different tiers you can reach depending on your travel and spending habits throughout the previous calendar year. Your Aeroplan status comes in three levels: Silver, Black, and Diamond.

  • Silver: 25,000 miles in a calendar year.
  • Black: 50,000 miles.
  • Diamond: 100,000 miles.

Members can no longer quality for an Aeroplan Status for 2021 as of March 2020.

Air Canada’s Altitude Status

Altitude is designed to reward Air Canada and Star Alliance frequent flyers with priority reservations, priority airport services, Maple Leaf lounge access, and much more. Travellers can only earn Altitude status with Altitude Qualifying Miles when flying on Air Canada or Star Alliance member travel.

It takes 25,000 Altitude Qualifying Miles in a calendar year (January 1, 2020 to December 31, 2020) to reach Altitude status. However, depending on the type of fare you book, you may earn less or more Aeroplan miles. Also, they don’t always qualify for Altitude status. According to Air Canada’s website, all Altitude statues for 2021 will be renewed on March 1, 2021.

You can earn higher Altitude Status when you attain 35,000, 50,000, 75,000, and 100,000 Altitude Qualifying Miles.

See below for what it takes to earn the different Altitude statuses.

Altitude StatusPrestige 25KElite 35KElite 50KElite 75KSuper Elite
100K
Altitude
Qualifying
Miles (AQM

or
Altitude
Qualifying
Segments
(AQS)
25,000
AQM

or 
25 AQS
35,000
AQM

or 
35 AQS
50,000
AQM

or 
50 AQS
75,000
AQM

or 
75 AQS
100,000
AQM

or
95 AQS
In addition to:
Altitude
Qualifying 
Dollars
(AQD)
$3,000$4,000$6,000$9,000$20,000

Information correct as of August 26, 2020, obtained from Air Canada’s website. Please always check the latest guidance on AirCanada.com and Aeroplan.com before booking a trip.

How to log in to Aeroplan

Follow these Aeroplan sign-in steps to redeem your travel rewards.

  1. Head to Aeroplan website and click the orange box in the top right-hand corner that says Log In. 
  2. On the Log In page, enter your card number and password.
  3. You can also use Facebook or Google as Aeroplan sign-in accounts.

If you don’t have an account, select Complete your profile.

How to access the Aeroplan eStore

Aeroplan flight rewards help you spend less money on airplane tickets, but there are also other items available for redemption.

In the Aeroplan eStore, you can redeem points for more than 800 rewards, starting with as little as 5,000 miles. You can preview the online store, but to keep shopping you will be asked for your Aeroplan log in. 

From the main menu, select Get Merchandise. This will open three options: Merchandise, Gift Cards, and Tickets & Events. You simply have to click on the option you want to explore. 

Best Aeroplan credit cards

Consider one of these credit cards to earn more Aeroplan flight rewards. Members can earn extra miles when they pay with these Aeroplan affiliated cards.

TD Aeroplan Visa Infinite: Cardholders can earn 1.5 miles for every $1 spent on eligible grocery, gas, drugstore and aircanada.com purchases. For every $1 spent elsewhere, cardholders earn one mile. Additionally, this card offers a welcome bonus: 25,000 miles. Other benefits include one complimentary checked bag on eligible flights, travel insurance, priority check-in, one-time access to the Air Canada Maple Leaf Lounge, and more TD Aeroplan rewards.

CIBC Aerogold Visa Infinite: Like TD Aeroplan rewards, CIBA Aerogold Visa Infinite cardholders earn 1.5 miles for every $1 spent on eligible grocery, gas, drugstore, and aircanada.com purchases, and one mile for every dollar spent elsewhere. Purchases made certain Aeroplan partners can earn up to twice the miles. In addition to coverage and travel benefits, this card offers up to 20,000 miles as a welcome bonus and a $120 Air Canada gift card.

American Express Gold Rewards Card: Amex Canada Gold Rewards points transfer 1:1 as Aeroplan rewards, but remain as cardmember rewards. New cardholders earn a welcome bonus of up to 25,000 miles. Members earn two miles for every dollar spent on eligible travel and purchases, and one mile for every dollar spent elsewhere. Additional benefits include travel insurance, complimentary hotel room upgrades when available, and advance tickets to entertainment

Frequently asked questions

How do I contact Aeroplan?

If you have general questions regarding Aeroplan, its Frequently Asked Questions page may provide the answers. If not, try calling at:
1-800-361-5373 (Canada, U.S., and the Caribbean). Hearing-impaired members using a TTY can contact 1-800-361-5373 via Bell Relay Service (711).

What will happen to Aeroplan points in 2020?

Your Aeroplan points can still be redeemed as usual, however once the new Aeroplan rewards program is launched this November, your points will be honoured on a one-to-one basis.

Can I transfer my Aeroplan miles?

Yes, Aeroplan rewards members are allowed to transfer their obtained miles to another Aeroplan account at the cost of 2 cents/mile. Please check the Aeroplan website for more details.

Want to read more?

Map

Information correct as of August 26, 2020, obtained from Aeroplan’s website. Please always check the latest guidance at Aeroplan.com before booking a trip.