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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Amenities
WiFi
Parking
Air conditioning
Airport Shuttle
Pool
24-hour Front Desk Service
More about Lace Boutique Hotel
Lace Boutique Hotel
Featuring free WiFi throughout the property, Lace Boutique Hotel offers accommodations in Johor Bahru. Each room is fitted with a TV. You will find a kettle in the room. All rooms come with a private bathroom equipped with a bath and shower.
Ratings and reviews
Cleanliness4.0
Location3.0
Service2.3
Rooms3.5
Value3.0
Sleep quality3.0
Traveler reviews
Other
Comment: Aug 27, 2019
Stayed in: Aug 2019
The interior was great, but that's about it.
We loved the room! The decor, and the size! But for the cleanliness, thumbs down. The water is yellowish, no matter how long you keep it running. The cups on the table look like they haven't been washed in quite a long time. Also, no food / room service. We call during midnight, they said the chef went home already. We called in the afternoon, they said there's no food. Got us thinking, then the chef comes to work for what? Plus they don't seem to clean the pool area. There we're a lot of plastic bags with leftover food if previous guests when we went up. Changed our minds about swimming. Hope you can match the service with your room interior.
Family traveler
Comment: Mar 12, 2024
The customer service was bad. Didnt even want to help. We ask comforter they scold us back. The comforter even got stain. We ask for sponge to wash the plate also take own suit time. They even come in with their slippers to check. No manners at all. Toilet also smelly. Everythng was really bad.
Family traveler
Comment: Jun 2, 2023
Stayed in: Jun 2023
192 sgd burnt
The room costs us 192.07 sgd for 2 nights for a Family Suite. Upon entering, we were greeted by a hideous interior. The first thing we saw was a damp and dirty floor mat folded and placed on top of the toilet bowl. There was an empty soap bottle left on the railing. There were no towels, toilet paper, toothbrush and toothpaste provided. The liquid soap was not even half-filled in the two small bottles. An empty bottled water was left at the sink area. The coffee table was laced with a dirty runner and when it was removed, it revealed a large crack on the glass top of the table. The carpet underneath the coffee table was filled with dust and small remnants of tissue paper. We called reception to ask for 4 towels and a toilet paper. An hour later, and after two more phone calls, a housekeeper appeared at our door with only a piece of towel. He said he will come later with the rest of the towels as the ones available were not dried. We woke up at 5am and asked for the towels from the reception. The answer given was that they had been knocking on our door the entire night to pass us the towels requested. I wondered what time they were knocking as we slept at 11pm. However, the towels given at 5am were only 2 pieces and a toilet roll had yet to be given.
By the way, upon check-in at the lobby the night before, 100 myr deposit was asked. We checked-out the next day and forfeited the 2nd night with no regrets. 192.07 sgd was paid for a valuable life experience.
By the way, upon check-in at the lobby the night before, 100 myr deposit was asked. We checked-out the next day and forfeited the 2nd night with no regrets. 192.07 sgd was paid for a valuable life experience.
Anonymous traveler
Comment: Feb 13, 2020
Stayed in: Feb 2020
Room was big and beautiful. Everything is good. Staff was helpful. Only some lighting need to change.
Family traveler
Comment: Sep 17, 2019
Stayed in: Sep 2019
Our short stay
First of all i would like to say the interior when we first step in the room it was amazingly beautiful. Not much of a scenery but we woulnt mind it. Sadly to say once we had settle in we started noticing this thats really bad. Omg!Flooring. It feelt as if it wasnt sweep or mop for ages. Table cabinet was so dusty.its unbelievable! Bathroom area,cup was not so dirty. Its gross! When we on the tap there this very smelly scent coming out. Theres no bathrobe for guests, well we wont mind it as long as there towel. Oh yarh! We got the shock of our life when we actually call and ask for a ironboard and iron..... Seriously! Aside from that, well theres no room service.okay! So surprisingly the next day food came for us for breakfast and wow! How shock were we. Its breakfast food was as if they bought it from outside and simply put it on a nice plate and wrap the food. Food was absolutely awful.
Location
Wisma Yayasan Lace Dato' Rokiah, 134, Jalan Tebrau Lama, Johor Bahru, 81100, Malaysia|6.01 km from city center
10 things to dowithin 2.44 km
Transportationwithin 5.61 km
Airportwithin 17.08 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Hôtel Ibis Nevers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Lace Boutique Hotel: FAQs
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