Ibis Budget Beaconsfield
M40 J2 services Hedgerley Road Burtley wood, Hedgerley, HP9 2SE, United Kingdom
+ 35
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed |
Children | Children are welcome at this hotel |
Amenities
WiFi
Parking
24-hour Front Desk Service
Non-smoking
Pets allowed
Elevator
More about Ibis Budget Beaconsfield
Ibis Budget Beaconsfield
Located in Beaconsfield, 4.1 miles from Cliveden House, ibis budget Beaconsfield has accommodations with free WiFi and free private parking. This 2-star hotel offers a 24-hour front desk. Dorney Lake is 8.1 miles away and Uxbridge Tube Station is 8.
Ratings and reviews
Cleanliness3.7
Location3.8
Service3.7
Facilities3.7
Traveler reviews
Solo traveler
Comment: Jul 11, 2025
Stayed in: Jul 2025
Spartan, clean, air conditioned
I really liked this very basic hotel at Beaconsfield services. Rooms are small and spartan but very clean, and the a/c is very welcome in today’s warmer English summers. Plenty of 24 hour junk food right on the doorstep adds to the convenience
Hotel response
Comment: Jul 14, 2025
Thank you for your kind feedback. We're glad you appreciated the clean, air-conditioned comfort and the convenience of the services nearby. We aim to provide exactly what you described — simple, clean, no-frills accommodation at a great value. We hope to welcome you again soon!
Family traveler
Comment: May 27, 2025
Stayed in: May 2025
Prepare to be interrogated
The room provided was extremely small, with single beds that appeared smaller than standard, more suitable for children.
There was only one electrical socket in the entire room, inconveniently positioned far from the beds.
The shower lacked a mat, and we had to specifically request one from reception.
The toilet, though not overflowing, was blocked upon arrival.
A hairdryer was not readily available in the room and had to be requested separately.
While these issues were disappointing, they were overshadowed by the inappropriate and offensive behaviour of a staff member.
Staff Conduct:
Upon arrival, we were greeted by a member of staff named Amir. What followed was a deeply uncomfortable and distressing exchange:
After stating we were from Leeds, Amir responded with, “Oh yes, there are a lot of jajas and too many Pakis there,” a highly offensive and racist comment.
He then asked where we were originally from, implying that we must belong “back home” somewhere else, and began guessing various towns.
He continued by asking our ethnicity — “Pakistani? Indian?” — to which we truthfully replied “Italian.” His surprised reaction suggested he had preconceived assumptions about us based on appearance or location.
This interaction left us shocked and uncomfortable. For the remainder of our stay, we deliberately avoided passing through reception when Amir was present, choosing instead to come and go discreetly. This significantly impacted the quality of our stay and caused distress, particularly to my child.
Additionally, staff could be heard laughing and speaking loudly at inappropriate hours, further contributing to an unpleasant experience.
There was only one electrical socket in the entire room, inconveniently positioned far from the beds.
The shower lacked a mat, and we had to specifically request one from reception.
The toilet, though not overflowing, was blocked upon arrival.
A hairdryer was not readily available in the room and had to be requested separately.
While these issues were disappointing, they were overshadowed by the inappropriate and offensive behaviour of a staff member.
Staff Conduct:
Upon arrival, we were greeted by a member of staff named Amir. What followed was a deeply uncomfortable and distressing exchange:
After stating we were from Leeds, Amir responded with, “Oh yes, there are a lot of jajas and too many Pakis there,” a highly offensive and racist comment.
He then asked where we were originally from, implying that we must belong “back home” somewhere else, and began guessing various towns.
He continued by asking our ethnicity — “Pakistani? Indian?” — to which we truthfully replied “Italian.” His surprised reaction suggested he had preconceived assumptions about us based on appearance or location.
This interaction left us shocked and uncomfortable. For the remainder of our stay, we deliberately avoided passing through reception when Amir was present, choosing instead to come and go discreetly. This significantly impacted the quality of our stay and caused distress, particularly to my child.
Additionally, staff could be heard laughing and speaking loudly at inappropriate hours, further contributing to an unpleasant experience.
Hotel response
Comment: Jun 4, 2025
Dear rsyed2019
Thank you for your feedback. ibis budget is a no-frills hotel offering clean, functional rooms at affordable prices. The room booked included standard UK twin beds, sockets under the TV, towels, and a bath mat. Hairdryers are available at reception upon request. Should you prefer more spacious accommodation with enhanced in-room amenities, we would be happy to recommend our midscale and premium brands such as Novotel or other options within the Accor group.
We take all guest concerns seriously, particularly those involving staff conduct. In this instance, we have spoken directly with the team member involved. The team member you mentioned has worked with us for over five years and is well regarded for his professionalism and customer service, with no prior complaints. From his account, the conversation was meant to be light and friendly, and we apologise if any remarks were taken differently — no offence was intended. All guests should feel welcome and respected, and we are reinforcing this through ongoing training.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Thank you for your feedback. ibis budget is a no-frills hotel offering clean, functional rooms at affordable prices. The room booked included standard UK twin beds, sockets under the TV, towels, and a bath mat. Hairdryers are available at reception upon request. Should you prefer more spacious accommodation with enhanced in-room amenities, we would be happy to recommend our midscale and premium brands such as Novotel or other options within the Accor group.
We take all guest concerns seriously, particularly those involving staff conduct. In this instance, we have spoken directly with the team member involved. The team member you mentioned has worked with us for over five years and is well regarded for his professionalism and customer service, with no prior complaints. From his account, the conversation was meant to be light and friendly, and we apologise if any remarks were taken differently — no offence was intended. All guests should feel welcome and respected, and we are reinforcing this through ongoing training.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Couple
Comment: Jul 12, 2025
Stayed in: Jul 2025
Hotel fair, location & facilities excellent
Stayed overnight before flying out of Heathrow.
Hotel is at the service station, easy parking right outside hotel.
Rooms cheap & cheerful. Small but clean & comfortable. When we checked in, there was only one bath towel, asked for a 2nd but apparently, there was an issue with the laundry & they only had tiny hand towels & gave me 2 of those instead!
No kettle but in the morning, there was an area near reception with free tea/coffee/hot water.
You could hear cars coming & going but not too bad, apart from a car alarm going off at 2am!
The best thing about the hotel was having the services literally on the doorstep.
Not like most service stations, this one had a Weatherspoons, Nandos, M&S food and various other eateries. There was a lovely outdoor eating area to the rear of Spoons/Nandos with plenty of seating & parasols.
There's even a small lake to walk around.
The hotel was cheap, cost us £45 for one night, but it was the location & eateries next door that made it a great location
Hotel is at the service station, easy parking right outside hotel.
Rooms cheap & cheerful. Small but clean & comfortable. When we checked in, there was only one bath towel, asked for a 2nd but apparently, there was an issue with the laundry & they only had tiny hand towels & gave me 2 of those instead!
No kettle but in the morning, there was an area near reception with free tea/coffee/hot water.
You could hear cars coming & going but not too bad, apart from a car alarm going off at 2am!
The best thing about the hotel was having the services literally on the doorstep.
Not like most service stations, this one had a Weatherspoons, Nandos, M&S food and various other eateries. There was a lovely outdoor eating area to the rear of Spoons/Nandos with plenty of seating & parasols.
There's even a small lake to walk around.
The hotel was cheap, cost us £45 for one night, but it was the location & eateries next door that made it a great location
Hotel response
Comment: Jul 14, 2025
Thank you for your detailed review. We're pleased to hear the location and surrounding facilities made your stay convenient and enjoyable. We’re sorry about the towel shortage during your visit — this was due to laundry issue from the supplier, and we appreciate understanding. It’s great to know you found the free tea and coffee in the lobby helpful and that the services on-site added value to your stay. We hope to welcome you back again soon!
Family traveler
UK
Comment: May 31, 2025
Stayed in: May 2025
Never expected this even for a budget hotel
I know this is a budget hotel but I didn't expect to enter the room and find that someone had used the loo and not flushed.. The toilet roll was in a fancy point so not sure how they cleaned themselves.
There where pubic hairs in the shower "room" and a very sticky patch on the floor at the bottom of the bunk bed ladders..
Not of the rooms corners had been cleaned with piles of grime and dust in them. Will not be staying there again.
There where pubic hairs in the shower "room" and a very sticky patch on the floor at the bottom of the bunk bed ladders..
Not of the rooms corners had been cleaned with piles of grime and dust in them. Will not be staying there again.
Hotel response
Comment: Jun 4, 2025
Dear Janetjohnson2408
Thank you for taking the time to tell us about your experience at the ibis budget Beaconsfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We take all feedback seriously and are concerned to hear about your experience. Please be assured that we are investigating this matter thoroughly with our housekeeping team to ensure our cleanliness standards are being consistently met.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Vartika Gupta
Thank you for taking the time to tell us about your experience at the ibis budget Beaconsfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We take all feedback seriously and are concerned to hear about your experience. Please be assured that we are investigating this matter thoroughly with our housekeeping team to ensure our cleanliness standards are being consistently met.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Vartika Gupta
Anonymous traveler
Comment: May 28, 2025
Stayed in: May 2025
Booked a cheap stay here £43 for 1 night before heading to Legoland. Rooms were very basic but had everything you need and they were clean. Right next door are loads of different places to eat (it's a service station but a good one!) including a Wetherspoons. Coffee making facilities were just down the hall. I would definitely stay here again.
Location
M40 J2 services Hedgerley Road Burtley wood, Hedgerley, HP9 2SE, United Kingdom|2.34 km from city center
10 things to dowithin 1.94 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
This hotel accepts the following payment methods:
Ibis Budget Beaconsfield: FAQs
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