SureStay by Best Western Prince Frederick
75 Main Street, Prince Frederick, 20678-4176, États-Unis
+ 19
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 11:00 |
Petit déjeuner | Petit déjeuner disponible |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Salle de sport
Non-fumeur
Animaux de compagnie acceptés
Zones fumeurs
SureStay by Best Western Prince Frederick : plus d'informations
SureStay by Best Western Prince Frederick
L’établissement 3 étoiles SureStay by Best Western Prince Frederick vous accueille à Prince Frederick. Cet établissement non-fumeurs se situe à 7,6 km de : New Carrollton. Vous profiterez aussi d’un réfrigérateur.
Évaluations et commentaires
Propreté1,0
Emplacement3,0
Service1,0
Chambres1,0
Rapport qualité/prix1,5
Qualité du sommeil1,0
Commentaires des voyageurs
Famille
Commentaire : 3 juin 2025
Date d'arrivée : mai 2025
Séjour fantastique - fortement recommandé
Juste de retour de l'hôtel. L'hôtel est magnifique. Propreté impeccable et la nourriture est une grande sélection à choisir. Le personnel est sympathique. Ils sont gentils avec vous si vous êtes gentils avec eux. Le divertissement semblait bon pour les enfants, mais un peu ringard pour les adultes. Emplacement parfait loin du centre, mais vous pouvez marcher sans problème en 30 minutes si vous le souhaitez, mais les taxis sont un problème à Flower Street - grande arnaque pour les taxis. Le temps n'était pas le meilleur donc l'hôtel a vraiment fait notre séjour et notre voyage a vraiment tourné autour. J'ai eu un bain turc dans les sables d'Helena. Je le recommanderais vraiment. Ils ont utilisé leurs installations à quelques reprises dans les Sables. Le pain qu'ils font sur place est tellement bon - le seul problème comme quelqu'un d'autre a dit était de manger trop! Notre femme de ménage semblait être nouvelle ou quelque chose comme elle n'a pas vraiment habillé les lits juste jeté les couvertures par-dessus eux et ils ne touchent rien donc si vous laissez quelques tasses de papier vides ou quoi que ce soit ils ne les jettent pas ce qui est bien sûr donc garder votre propre chambre bien rangée. La douche était super. Une des nuits, il y avait une odeur des drains, mais à part cela, il n'y avait aucun problème avec notre séjour et nous reviendrions certainement ici. Je dirais que c'est un bon 4 étoiles standard de l'Europe de l'Ouest apparemment c'est l'un des meilleurs hôtels de la région. Les Sables semblaient vides. Personne n'est jamais là. Les terrains sont magnifiques et certainement les explorer lors de votre premier jour pour voir toutes les piscines et allées cachées
Réponse de l'hôtel
Commentaire : 10 juil. 2025
Dear Dean O,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities and found our team welcoming. Your feedback about housekeeping has been noted, and we appreciate your understanding regarding maintaining room tidiness. Some of our staff members were not experienced yet, but we put a lot of efforts to train each one of them on daily basis.
We look forward to welcoming you back for another wonderful experience in the future.
Best regards,
Helena Park Management
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities and found our team welcoming. Your feedback about housekeeping has been noted, and we appreciate your understanding regarding maintaining room tidiness. Some of our staff members were not experienced yet, but we put a lot of efforts to train each one of them on daily basis.
We look forward to welcoming you back for another wonderful experience in the future.
Best regards,
Helena Park Management
Voyageur anonyme
Commentaire : 22 août 2017
Date d'arrivée : août 2017
Parfait.
Famille
UK
Commentaire : 9 août 2025
Date d'arrivée : août 2025
Excellent place from which to explore Bulgaria
I stayed here for four nights with my 17 year old daughter.
Good choice of food. Impressive breakfast. There is a themed a la carte night in the pool restaurant 3 times a week but you have to book at least a day before so we didn’t get chance to try it. Cash machine in lobby. Aldo across the road.
Beach is reached through Helena Sands. The sun bed area for the beach for Helena guests is not directly outside the hotel, it is a little to the right. Life guards on duty. We enjoyed watching the sunrise at 6am, while swimming in the sea, which was amazing and it was surprising how many people were there doing the same thing at that time.
We have use of Helena Sands, but not the outside pool, which we hadn’t realised til we were (politely) asked to leave the pool. Helena Sands has a wonderful atmosphere, larger pool and beautiful reception area with lots of fish tanks. It was more serene than Helena Park and is not AI.
Helena Park has a group of entertainment staff that work really hard at getting people involved. This seemed a bit much at first, but at times they weren’t there we missed them.
A great mix of nationalities in the hotel - German, Polish and not many English.
There are 4 bars - pool, restaurant, lobby and saloon bar.
On the last evening we got the train outside of HelenaSands . This led us to a whole new world that we were previously unaware of which was 6 lev each way. It was a mix of Vegas, Blackpool and a fun fair. And was very busy. Who knew! My daughter and I did karaoke. Glad our hotel was at one end of the beach and not in the middle of all that.
As others say, the beach bar is not part of AI.
Got the bus for 3 lev each way to Nessebar, from the bus stop out side the hotel, across the road outside Aldo. There is a schedule of bus times up in reception. This was a lovely historic place. About 15/20 mins on the bus.
Did a half day jeep tour which took us into the mountains and gave us some insight into the real Bulgaria.
We flew back at 10pm (pick up at 7pm) and had the vacate the room at 12. This was fine as we still had use of all inclusive, and the pool and use of courtesy room for half an hour, which we booked the day before (you can’t book earlier than the day before).
Overall we had a great time (once we worked out what we could and couldn’t do) and wished we could stay a bit longer.
Good choice of food. Impressive breakfast. There is a themed a la carte night in the pool restaurant 3 times a week but you have to book at least a day before so we didn’t get chance to try it. Cash machine in lobby. Aldo across the road.
Beach is reached through Helena Sands. The sun bed area for the beach for Helena guests is not directly outside the hotel, it is a little to the right. Life guards on duty. We enjoyed watching the sunrise at 6am, while swimming in the sea, which was amazing and it was surprising how many people were there doing the same thing at that time.
We have use of Helena Sands, but not the outside pool, which we hadn’t realised til we were (politely) asked to leave the pool. Helena Sands has a wonderful atmosphere, larger pool and beautiful reception area with lots of fish tanks. It was more serene than Helena Park and is not AI.
Helena Park has a group of entertainment staff that work really hard at getting people involved. This seemed a bit much at first, but at times they weren’t there we missed them.
A great mix of nationalities in the hotel - German, Polish and not many English.
There are 4 bars - pool, restaurant, lobby and saloon bar.
On the last evening we got the train outside of HelenaSands . This led us to a whole new world that we were previously unaware of which was 6 lev each way. It was a mix of Vegas, Blackpool and a fun fair. And was very busy. Who knew! My daughter and I did karaoke. Glad our hotel was at one end of the beach and not in the middle of all that.
As others say, the beach bar is not part of AI.
Got the bus for 3 lev each way to Nessebar, from the bus stop out side the hotel, across the road outside Aldo. There is a schedule of bus times up in reception. This was a lovely historic place. About 15/20 mins on the bus.
Did a half day jeep tour which took us into the mountains and gave us some insight into the real Bulgaria.
We flew back at 10pm (pick up at 7pm) and had the vacate the room at 12. This was fine as we still had use of all inclusive, and the pool and use of courtesy room for half an hour, which we booked the day before (you can’t book earlier than the day before).
Overall we had a great time (once we worked out what we could and couldn’t do) and wished we could stay a bit longer.
Réponse de l'hôtel
Commentaire : 14 août 2025
Dear Honey9992013,
Thank you for sharing your delightful experience at Helena Park Hotel. We are thrilled to hear that you and your daughter enjoyed your stay. We appreciate your understanding regarding the booking policies for certain facilities and are glad you found value in exploring the area. Your feedback is invaluable, and we hope to welcome you back for another memorable stay.
Best regards,
Helena Park Management
Thank you for sharing your delightful experience at Helena Park Hotel. We are thrilled to hear that you and your daughter enjoyed your stay. We appreciate your understanding regarding the booking policies for certain facilities and are glad you found value in exploring the area. Your feedback is invaluable, and we hope to welcome you back for another memorable stay.
Best regards,
Helena Park Management
Famille
Commentaire : 22 août 2025
Nice relaxing stay
Excellent stay. We went before the school summer holidays, so hotel wasn't full and entertainment wasn't fully up and running, which was fine with us as we were with our 19 year old son, who had just finished college.
Had to nice big rooms, next door to each other.
Staff were courteous, not always smiley, but that seems to be a Bulgarian thing.
Free safe in room.
Food was fine, as were drinks at the bars. Good and cheap supermarket on corner, across the road.
We both have arthritis and were a bit worried about how slippy the bath was however, asked reception for a bath mat, which the housekeeping staff left the next day.
Also, the hairdryers were hopeless.
Indoor pool was usually empty, so we enjoyed that and kept out of the scorching sun. Bonus for peely-wally Scots, including one ginger.
We used the gym a few times also. Not the best, but probably above average for a lot of hotel gyms. Both the indoor pool and gym are located in Helena Sands Hotel but we didn't feel unwanted.
On the quiet end of the promenade, but nice stroll, or we used the train and bus. Bus was packed, but we managed to get seats on each trip, maybe after first stop, including trip to Nessebar. Got water taxi back from Nessebar and queue looked chaotic
Had to nice big rooms, next door to each other.
Staff were courteous, not always smiley, but that seems to be a Bulgarian thing.
Free safe in room.
Food was fine, as were drinks at the bars. Good and cheap supermarket on corner, across the road.
We both have arthritis and were a bit worried about how slippy the bath was however, asked reception for a bath mat, which the housekeeping staff left the next day.
Also, the hairdryers were hopeless.
Indoor pool was usually empty, so we enjoyed that and kept out of the scorching sun. Bonus for peely-wally Scots, including one ginger.
We used the gym a few times also. Not the best, but probably above average for a lot of hotel gyms. Both the indoor pool and gym are located in Helena Sands Hotel but we didn't feel unwanted.
On the quiet end of the promenade, but nice stroll, or we used the train and bus. Bus was packed, but we managed to get seats on each trip, maybe after first stop, including trip to Nessebar. Got water taxi back from Nessebar and queue looked chaotic
Couple
Commentaire : 19 août 2025
Chilled holiday...sometimes
On first glance nice hotel and food good,but a few niggles lurking underneath which in my mind makes it 4 star at best....
Emplacement
75 Main Street, Prince Frederick, 20678-4176, États-Unis|0,31 km du centre-ville
10 attractions touristiquesà moins de 2,74 km
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
11:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Petit déjeuner disponible
Options pour le petit déjeuner
Petit déjeuner occidental
Prix du petit déjeuner
Pour plus d’informations sur les prix, merci de contacter l’hôtel
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Un dépôt de garantie d'un montant de USD 150 est demandé à l'arrivée. Il devra être payé par carte de crédit. Le remboursement devrait être effectué le jour de votre départ. Le dépôt de garantie vous sera entièrement remboursé sur votre carte de crédit, si aucun dommage n'a été constaté par l'établissement.
Les clients doivent fournir leur propre carte de crédit correspondant au nom de la réservation lors de l'enregistrement. L'hôtel préautorisera votre carte et la préautorisation sera libérée si aucun frais supplémentaire ou dommage n'est facturé dans la chambre au moment du départ. Certains hôtels et types de chambres ont des politiques spéciales, veuillez vous renseigner auprès de l'hôtel pour plus d'informations.
SureStay by Best Western Prince Frederick : questions fréquentes
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