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Infos rapides
Arrivée à partir de : | 12:00 |
|---|---|
Départ avant : | 12:00 |
Animaux de compagnie | Animaux de compagnie acceptés gratuitement |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Réception 24h/24
Restaurant
Blanchisserie
Motel New Milan : plus d'informations
Motel New Milan
Situé à Muzaffarpur, l’établissement Motel New Milan, Muzaffarpur propose des hébergements dotés de la climatisation. Il vous accueille à 4,4 km de ce lieu d’intérêt : Gare de Muzaffarpur. L'aéroport le plus proche (Aéroport de Darbhanga) est à 64. ..
Évaluations et commentaires
Propreté4,0
Emplacement4,0
Service4,5
Chambres5,0
Rapport qualité/prix5,0
Commentaires des voyageurs
Family traveler
Comment: Jun 19, 2025
Incredible Hotel
Amsterdam has around 5-7 luxurious hotels, the Amstel Hotel by IHG is one of them. It is truly amazing. The only hotel that initially was built as the hotel. It was for doctors at the beginning. Opened in 1867.
Beautiful lobby, highly trained and friendly staff. I am not sure if I spell correctly, Juliette from the front office was helpful.
Rooms with the view to the river is the best option. Room itself is very cozy and stylish.
Breakfast is delicious as well as lunch.
Very convenient SPA. The hotel you want to come back!
Beautiful lobby, highly trained and friendly staff. I am not sure if I spell correctly, Juliette from the front office was helpful.
Rooms with the view to the river is the best option. Room itself is very cozy and stylish.
Breakfast is delicious as well as lunch.
Very convenient SPA. The hotel you want to come back!
Group traveler
Comment: Jul 25, 2025
Afternoon tea
DE Afternoon tea of the Amstel hotel is disappointing. They are disproportionate to DE price, which is charged for it. DE ambiance is good EN DE conservatory where DE high tea is served is pleasant. DE service was good EN DE service is professional. DE afternoon tea consists of 3 courses with DE tea per course. Cost for DE afternoon tea is 69€ per person, this includes 1 glass of Prosecco. DE dish served are quite simple and DE presentation is also simple, as shown in DE images. The bread was somewhat on DE dry side EN the importance was quite EN simple and not surprising. The starter consisting of asparagus soup EN a couscous salad was tasty, but not surprising. In short DE high tea is not recommended, for the amount we asked for there are better high Teas to find. It's not a bad location in itself, just a shame that they dare to serve this for that amount. Surely expected more of it.
Business traveler
Comment: Jun 29, 2025
A wonderful experience overall.
This is a very good hotel, though it caters to a specific taste. If you appreciate classic, old-world luxury—like the kind you'd see in historical royal palaces—this place will definitely appeal to you. The ambiance is rich with character and charm.
Breakfast is excellent, though it’s served à la carte rather than buffet-style, which may be slightly less convenient for some guests. That said, the staff is exceptionally attentive and quick to respond to any requests, ensuring a pleasant experience.
The menu also reflects the hotel's unique style. For example, the Club sandwich is not quite what you might expect, but it's still delicious in its own way.
Overall, I would recommend this hotel, especially to those who enjoy a more traditional and refined atmosphere.
Breakfast is excellent, though it’s served à la carte rather than buffet-style, which may be slightly less convenient for some guests. That said, the staff is exceptionally attentive and quick to respond to any requests, ensuring a pleasant experience.
The menu also reflects the hotel's unique style. For example, the Club sandwich is not quite what you might expect, but it's still delicious in its own way.
Overall, I would recommend this hotel, especially to those who enjoy a more traditional and refined atmosphere.
Couple
Comment: Jun 22, 2025
Amstel Hotel Afternoon Tea
We booked a afternoon arrangement (i.e. high tea) at the Amstel hotel.
Food:
The food was was fine, nothing special). The tea was good. Overall the food and the tea together I would give a 3.5 out of 5 stars.
The chef had prepared well balanced courses with matching tea. Good job here!
Service:
However it was the service which did not match the 5 stars hotel as the Amstel hotel is. For example, the personnel gave us a small glass of water during the afternoon tea. We thought this is part of the arrangement (to refresh in between the courses). When we paid the bill we noticed that the hotel asked 9 euros for a small glass of water for which we did not ask.
Don't get me wrong, it's not about the 9 euros, it's about having a afternoon tea at a 5 stars hotel and the water is not included.
One other thing that gave us a bad experience is that the personnel couldn't "find" our bill. The personnel mentioned "there's something wrong with the bill which we're investing".
This can happen of course, but whe we finally got the bill, we did not get no apologies or whatsoever about the fact that we had to wait for the bill and the personnel could not tell us what the issue is.
Finally, the personnel is either junior or does not have experience with serving in a 5 stars hotel. You can see this with almost everything they do and say.
Personally I wont go to yhe Amstel hotel any soon. If I go to a 5 stars hotel, I expect to receive 5 stars service. Anything else that such places offer, in principle you can find at cheaper places as well. It's the service that should be unmatched. Unfortunately to say Amstel hote did not make this promise true.
Food:
The food was was fine, nothing special). The tea was good. Overall the food and the tea together I would give a 3.5 out of 5 stars.
The chef had prepared well balanced courses with matching tea. Good job here!
Service:
However it was the service which did not match the 5 stars hotel as the Amstel hotel is. For example, the personnel gave us a small glass of water during the afternoon tea. We thought this is part of the arrangement (to refresh in between the courses). When we paid the bill we noticed that the hotel asked 9 euros for a small glass of water for which we did not ask.
Don't get me wrong, it's not about the 9 euros, it's about having a afternoon tea at a 5 stars hotel and the water is not included.
One other thing that gave us a bad experience is that the personnel couldn't "find" our bill. The personnel mentioned "there's something wrong with the bill which we're investing".
This can happen of course, but whe we finally got the bill, we did not get no apologies or whatsoever about the fact that we had to wait for the bill and the personnel could not tell us what the issue is.
Finally, the personnel is either junior or does not have experience with serving in a 5 stars hotel. You can see this with almost everything they do and say.
Personally I wont go to yhe Amstel hotel any soon. If I go to a 5 stars hotel, I expect to receive 5 stars service. Anything else that such places offer, in principle you can find at cheaper places as well. It's the service that should be unmatched. Unfortunately to say Amstel hote did not make this promise true.
Réponse de l'hôtel
Comment: Jul 7, 2025
Dear S N,
Thank you for choosing our Intercontinental Amstel Amsterdam and providing feedback about your experience. It's a pleasure having you as our guest.
I am truly sorry you did not experience an exemplary stay due to our staff's service. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad the quality of our afternoon tea was still appreciated.
Please grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHG Hotels and Resorts Service
Thank you for choosing our Intercontinental Amstel Amsterdam and providing feedback about your experience. It's a pleasure having you as our guest.
I am truly sorry you did not experience an exemplary stay due to our staff's service. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad the quality of our afternoon tea was still appreciated.
Please grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHG Hotels and Resorts Service
Family traveler
Comment: Jun 16, 2025
High Tea experience
Very nice in general. Staff super helpful and friendly, let us feel very welcome. Tea was delicious. Only small tip about food. Please do not use for snacks the cheepiest bread from supermarket. For the price of all service this really was big disappointment. Do not go cheap for something that should be nice and special experience.
Très bon emplacement
Gobarsahi Chowk, N.H.-28., Muzaffarpur-842001 , Bihar, Muzaffarpur, 842001, Inde|2,43 km du centre-ville
10 attractions touristiquesà moins de 1,45 km
Transportà moins de 5,37 km
Aéroportà moins de 2,15 km
Arrivée et départ
Arrivée à partir de :
12:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout de lits supplémentaires.
Veuillez contacter l'hôtel pour en savoir plus sur l'ajout d'un lit bébé.
Animaux de compagnie acceptés gratuitement
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