Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino

7.76 reviews
Ranked #6 in San Juan hotels
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Popular with:
  • 9.8
    Business Travelers
  • 9.8
    Family Travelers
  • 7.4
    Nightlife Lovers
  • 7.4
    Foodies
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200 Convention Boulevard, San Juan 00907, Puerto Rico
1 (888) 271-2681Edit info
Description
This hotel is located close to the airport. Attractions in the neighborhood include Puerto Rico Convention Center. Other attractions include San Juan Cathedral.

Features.
Dining options at Sheraton

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Puerto Rico Hotel & Casino include 3 restaurants and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has body treatments, massage/treatment rooms, and facials. This 4.0 star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Juan property has 35,000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services, tour/ticket assistance, translation services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a casino, a poolside bar, and a coffee shop/café. This is a smoke free property.

Guestrooms.
There are 503 guestrooms at Sheraton Puerto Rico Hotel & Casino. Beds come with pillowtop mattresses, signature bedding, Egyptian cotton linens, and triple sheeting. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. In addition to complimentary wireless and wired high speed Internet access, guestrooms offer cordless phones, iPod docking stations, and free local calls. 40 inch high definition televisions have premium cable channels, TV Internet access (surcharge), and pay movies. Air conditioned rooms also include coffee/tea makers, blackout drapes/curtains, electronic check out, and welcome amenities. A turndown service is available nightly, housekeeping is offered, and guests may request hypo allergenic bedding. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.



Notifications and Fees:

  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.

  • 11 percent city/local tax will be charged
  • Resort fee: 14 percent of room rate
Hotel resort fee inclusions:
  • Use of pool
  • Access to spa
  • Use of fitness center or health club
  • Use of business center/computer
  • Newspaper
  • Use of in room safe
The above list may not be comprehensive. Mandatory hotel imposed fees may not include tax and are subject to change.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Bar
Swimming Pool
Spa Services
Fitness Center
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Childcare
Cribs Available
Pets Allowed
Air conditioning

Member Reviews(6)

Reviews
7.7/10
Pretty good
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Skokie, Illinois
First to Review

I was told this was a beautiful hotel. First, it is only convenient if you are there for a convention. There is nothing near it otherwise. Cab rides to Condado or Old San Juan are $15+ each way. So $30+ round trip extra just for dinner out of the hotel is pricey. Every restaurant on the grounds is majorly overpriced. Except for Texas De Brazil, usual prices. The rooms were awful, very humid, smell of mildew, furniture is falling apart, awful sliding door for the bathroom that gets stuck, very outdated. The pool area was absolutely beautiful and has cool views. I would recommend if you are staying here for business or convention. It is also good for one night before or after a cruise because you wont be there long and it is right by the cruise pier. If you are vacationing like we did for 4 days after a cruise I would highly recommend an area like Condado or Old San Juan. You may pay a little extra for the room, but when all is said and done at this hotel you will end up spending way more on cabs and meals.

Recommended for:Budget TravelersBusiness Travelers
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New York City, New York State, USA

Hotel is pretty but the room wasn't clean.

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Ann Arbor, Michigan

Great vibe:-)

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Recommended for:Business TravelersFamily TravelersFoodiesNightlife Lovers
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Stratham, New Hampshire
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Recommended for:Business TravelersFamily Travelers
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Amenities

Internet Access
  • Free WiFi
  • Computer station
  • Free wired high-speed Internet
  • iPod docking station
Dining & Drinks
  • Poolside bar
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Beach towels
  • Terrace
  • Outdoor pool
  • Pool umbrellas
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • 24-hour fitness facilities
Transportation
  • Limo or Town Car service available
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
Pets
  • Maximum number of pets per room 2
  • Pets allowed (no fees)
  • Only dogs and cats are allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 25
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Conference center
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Designer toiletries
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Egyptian-cotton sheets
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (24 hours)
  • Coffee/tea maker
  • Free bottled water
Media & Technology
  • Television in common areas
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Bathrobes
  • Iron/ironing board
  • Desk
  • Free local calls
  • Soundproofed rooms
  • In-room safe (laptop compatible)
Property Info
  • Total number of rooms - 503
  • Number of floors - 12
  • Year Built 2009
  • Express check-out
Sheraton Puerto Rico Hotel & Casino

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