Hotel Des Mille Collines by Kempinski

Hotel Des Mille Collines by Kempinski

7.65 reviews
Ranked #3 in Kigali hotels
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Popular with:
  • 9.8
    Luxury Travelers
  • 7.7
    Business Travelers
  • 7.5
    Adventure Travelers
  • 7.5
    Outdoor Enthusiasts
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Avenue de L'Armee, Kigali 1322, Rwanda
1 (888) 271-2681Edit info

Amenities

Bar
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Free Parking
Laundry Services
Meeting Rooms
Business Center
Airport Transfer
Childcare
Cribs Available
Air conditioning

Member Reviews(5)

Reviews
7.6/10
Pretty good
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London, UK

Hollywood blockbuster ‘Hotel Rwanda’ propelled to fame this hotel, actually called ‘Hotel des Milles Collines.’ The façade and lobby are recognisable from the film. On weekends, it’s a popular spot with the upper echelons of Kigali society found convened over drinks at the bar, poolside or over Sunday brunch. Beyond this, it’s worth a visit for it’s evocative role in history. During the genocide, the hotel fell under the managerial control of Paul Rusesabagina, who allowed it to become a refuge for those fleeing the critical situation in Kigali. He became a hero for negotiating with the militia Interahamwe to exchange money and alcohol for food and water. The UN later evacuated him to safety.

Recommended for:Outdoor EnthusiastsLuxury TravelersAdventure Travelers
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Nairobi, Kenya

A famous attraction after it was the centerpiece of the Hotel Rwanda movie. There is actually not a whole lot to see here. You can stay here for a couple hundred dollars, or you can come and swim in the pool for a few dollars, and hang out at the (expensive) yet very ordinary restaurant. The grounds are pleasant, and the location is very convenient and central for a business traveler, and the interior appears to have undergone a trendy new remodeling.

Recommended for:Business TravelersHistory BuffsLuxury Travelers
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Brisbane, Australia

One of Kigali's best hotels. It is definitely not on the cheap side. Nevertheless, it is very nice. They also offer a very convenient bag drop off and check in service for flights on Brussels Airlines.

Also of note this is the hotel where most of the events portrayed in the movie hotel Rwanda took place.

Recommended for:Business TravelersLuxury Travelers
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Brooklyn, État de New York, États Unis
First to Review

A must-see because of its role in the genocide -- this is the Hotel Rwanda. That said, I found my stay here very irritating and I would not recommend the property. The Serena is MUCH better.

The rooms are very basic but the public spaces are attractive. The real downside here is the staff. The Milles Collines feels like it is run by SNCF -- expect sterile, inattentive, incredibly inflexible and incompetent service.

Problems we encountered:

- errant staff calls to our room in the middle of the night
- misinformed concierge sent us to a restaurant that was closed
- forgotten orders in restaurant
- exceedingly slow and inflexible restaurant service

Better than most options if you must stay here but the Serena is by far the more pleasant option.

Recommended for:Adventure TravelersBusiness TravelersHistory BuffsLuxury Travelers
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New York City, New York State, USA

Hotel Rwanda

Recommended for:History Buffs
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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Poolside bar
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Grocery/convenience store
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Barbecue grill(s)
  • Outdoor tennis court
  • Tennis on site
  • Garden
  • Terrace
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Transportation
  • Airport transportation (surcharge)
Parking
  • Free self parking
Accessibility
  • In-room accessibility
Traveling with Children
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • Free cribs/infant beds
Pets
  • Pets not allowed
Services & Conveniences
  • Luggage storage
  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Designated smoking areas
  • Front desk (limited hours)
  • Meeting rooms 6
  • Porter/bellhop
  • Gift shops or newsstand
  • 24-hour business center
Bath
  • Private bathroom
  • Free toiletries
  • Shower/tub combination
  • Hair dryer (on request)
Bed
  • Premium bedding
  • Down comforter
  • Egyptian-cotton sheets
  • Turndown service
In-Room Dining
  • Room service (24 hours)
  • Free bottled water
Media & Technology
  • Phone
  • Digital TV service
  • Plasma TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Blackout drapes/curtains
  • Slippers
  • Separate sitting area
  • Bathrobes
  • Desk
  • In-room safe
  • Iron/ironing board (on request)
  • Soundproofed rooms
  • Access via exterior corridors
Property Info
  • Total number of rooms - 112
  • Number of floors - 4
  • Year Built 1973
  • 24-hour check-in
Hotel Des Mille Collines by Kempinski

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