Amway Grand Plaza Hotel

Amway Grand Plaza Hotel

9.02 reviews
Ranked #4 in Grand Rapids hotels
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Popular with:
  • 9.8
    History Buffs
  • 9.4
    Luxury Travelers
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187 Monroe NW, Grand Rapids, MI 49503
1 (888) 271-2681Edit info

Amenities

Bar
Swimming Pool
Spa Services
Fitness Center
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Cribs Available
Air conditioning
Connecting Rooms

Member Reviews(2)

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Hastings, Michigan, USA

I stayed here on my wedding night in one of the tower suites. It was a pretty nice room. The view was gorgeous -- on the outer corner facing the river. It was so pretty at night, and we could see the carousel at the public museum! The hotel itself is very luxurious and is more of an older ritzy feel rather than the modern feel. The bathroom had a nice size tub in it.

They had multiple gift shops and it was fun just walking around by the ballrooms. I have been there for an event before and attended some classes that were held in their ballrooms. Those are very nice as well. But my most memorable part of my experience was the honesty of the staff. I forgot my grandmother’s pearl necklace in our room. I only remembered as we had arrived home. So I called the hotel and the cleaning staff had turned them in. I personally thanked the housekeeper for her honesty. I am sure there is little accountability with situations like that, so I was happy to see the staff had good morals.

The Shampoo Review: It was Amway brand, so bring your own.

Recommended for:Luxury Travelers
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Wayland, Michigan
First to Review

Visiting the Amway Grand is like stepping back through time. The hotel is divided in two -- one side is the "classic" side and was built in the early 1900s and the other side is the tower, which is more modern. The difference between the two is clear, but the decor is still very cohesive.

The thing I love about the Amway Grand is that it is full of distinct nooks and crannies. On the tower side there is an indoor waterfall down in a well that always seemed to be empty. I could go here to read and not ever see another person. It's so tranquil and made me feel like I'd discovered a secret. It's only one of such places in the hotel. The main lobby on the classic side off Monroe Avenue is absolutely breathtaking.

I'm sad to say that I was a little disappointed by the rooms on the classic side. The period furnishings have been selected to emphasize the hotel's historical sensibility, but I found them outdated and a little drab. I'm told that the rooms in the tower are a little more modern.

This hotel isn't inexpensive -- the pool and fitness center cost extra to access but are worth it. There are also a lot of places to eat and drink on-site. You could stay in the Amway for a week without experiencing everything, and for that it's worth the cost.

Recommended for:History Buffs
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Amenities

Internet Access
  • Free WiFi
  • Computer station
  • Free wired high-speed Internet
Dining & Drinks
  • Poolside bar
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Shopping on site
  • Outdoor tennis court
  • Tennis on site
  • Indoor pool
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Health club
Transportation
  • Limo or Town Car service available
Parking
  • Parking height restrictions apply
  • Self parking (surcharge)
  • RV, bus, truck parking
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
Pets
  • Pets not allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 46
  • Wedding services
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Turndown service
  • Rollaway/extra beds (free)
In-Room Dining
  • Room service (24 hours)
  • Coffee/tea maker
Media & Technology
  • Phone
  • Television in common areas
  • Cable TV service
  • Premium TV channels
  • HDTV
  • Plasma TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
Property Info
  • Total number of rooms - 682
  • Number of floors - 27
  • Year Built 1981
  • Express check-out
Amway Grand Plaza Hotel

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