The Westin Oaks Houston at the Galleria

9.33km from city center

Room options

Location

8.4

Great location

Excellent Mall. Great way to shop. Great restaurants nearby.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

Located in Houston (The Galleria), The Westin Oaks Houston at the Galleria is within a 5-minute drive of Gerald D. Hines Waterwall Park and River Oaks District. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has facilities measuring 25304 square feet (2351 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).

Reviews

Provided by TrustYou

8.7
Very GoodBased on 1508 reviews

Excellent business hotel. Great rooms in excellent location.

8.7
Very GoodBased on 1508 reviews

Great shopping. Comfortable beds. Spacious rooms.

Great Overall Ranking

Top 15% in city

Great business hotel

Top 15% in city

Excellent shopping

Top 4% in city

Location
8.4

Great location

Excellent Mall. Great way to shop. Great restaurants nearby.

Comfort
8.0

Very comfortable

Oversized shower. Excelent comfort. Spacious rooms.

8.7
Very GoodBased on 1508 reviews

Excellent business hotel. Great rooms in excellent location.

8.7
Very GoodBased on 1508 reviews

Great shopping. Comfortable beds. Spacious rooms.

Room
8.0

Great room

Spotless rooms. Oversized shower. Nicely appointed room.

Service
6.9

Service is adequate

Terrible Check-in experience. Rude customer service. Staff was wonderful.

Breakfast
6.6

Breakfast is average

No complimentary breakfast. No breakfast. Breakfast included.

Amenities
5.8

Ordinary amenities

Stylish decor. Modern construction. Clean common areas.

Value
4.8

Value for money could be better

They charge for internet. Ridiculous price. Had to pay for valet.

Bar
4.2

Bar could improve

NO CLUB lounge. Hotel bar wasn't open.

WiFi
3.8

Complaints about WiFi

They charge for internet. No signal. No WiFi.

Wellness
2.9

Wellness & sports facilities could be improved

Gym is small. No hot tub. Fitness room leaves much to be desired.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Parking & Transportation

Airport Shuttle, Parking

Health & Fitness

Pool, Fitness Center

General

Laundry, WiFi, Heat, Wedding facilities, ATM machine, Elevator, Accessible, Non-smoking, Safe deposit box

Policies

Express check-out, Express check-in, 24-hour Front Desk Service

Food & Drink

Restaurant, Bar

Internet

WiFi, Internet access

Services

Concierge, Room service, Luggage storage

In the rooms

Heat, Air conditioning, Accessible, Safe deposit box

Business

Conference facilities, Business center