Best Western London Queens Crystal Palace Hotel

10.80km from city center

Location

6.4

Location is ok

Great night life. Great shopping area. Parking was charged.

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.

Reviews

Provided by TrustYou

7.0
GoodBased on 8548 reviews

Fair city hotel. Located near shopping areas and has easy access to public transportation.

7.0
GoodBased on 8548 reviews

Good city hotel

Top 34% in city

Location
6.4

Location is ok

Great night life. Great shopping area. Parking was charged.

Service
6.1

Service is adequate

Manager rude. Rude security guard. Staff unhelpful.

7.0
GoodBased on 8548 reviews

Fair city hotel. Located near shopping areas and has easy access to public transportation.

7.0
GoodBased on 8548 reviews

Room
5.5

Room is all right

Free phone. Top-notch air-con system. Dirty Duvet.

Value
5.4

Fairly good value for money

Free phone. Paid for late check out. Charged us car parking.

Breakfast
5.2

Breakfast is average

No croissants. You have to pay for breakfast. Burnt toast.

Food
4.9

Food could be better

No veggie. Dining room loud. Watered down blood orange.

Bar
4.8

Bar could improve

Stale alcohol. Bar closes early. Insufficient bar staff.

WiFi
2.9

Complaints about WiFi

Overpriced wifi. WiFi was charged. Poor wifi.

Wellness
1.8

Wellness & sports facilities could be improved

No gym.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Business

Business

Business center, Meeting facilities

Internet

WiFi, Internet access

General

WiFi, Non-smoking, Heat, Safe deposit box, Elevator, Multilingual staff, Television

In the rooms

Heat, Air conditioning, Safe deposit box, Television

Food & Drink

Bar, Restaurant

Services

Luggage storage

Parking & Transportation

Parking

Policies

24-hour Front Desk Service