Prices shown on this page are estimated lowest prices only. Found in the last 15 days.
Established in 1940, Air New Zealand is the national airline carrier of New Zealand and operates flight routes all over the world. Air New Zealand is based out of Auckland Airport in Auckland, New Zealand, but also has hubs at Christchurch International Airport and Wellington International Airport. With flights to 31 international destinations across 19 countries as well as 21 domestic locations, Air New Zealand is committed to making sure its passengers are able to get where they need to be.
Air New Zealand is among the top ten airlines in the world for on-time performance, ranking 6th overall for major airlines. Air New Zealand flights are on-time 80% of the time with 20% of their flights experiencing an average delay of 35 minutes. Air New Zealand currently holds a 4-Star airline rating with Skytrax and has high customer satisfaction reviews for their services. Air New Zealand also has a history of high satisfaction amongst its customers and regularly receives awards for its fantastic airline service. In 2017, Air New Zealand was both Condé Nast Traveler Readers' Choice Awards’ choice for the top airline in the world, and AirlineRatings.com’s choice for the airline of the year, among many other rewards. New Zealand Airlines is also a member of the Star Alliance airline network.
Before your next trip with Air New Zealand, subscribe to Skyscanner’s Price Alert and make sure that you get the best deal on your Air New Zealand flight, and cheap deals with Skyscanner. Air New Zealand currently flies to destinations all over the world, with a concentration on Australasia and the South Pacific. From its main hub at Auckland Airport, here are some current domestic and international flight routes that Air New Zealand services:
Air New Zealand Domestic Destinations:
Air New Zealand International Destinations:
Air New Zealand services destinations all over the world, with flights to the United Kingdom, Asia, North America, and South America, and has services in many major airports around the globe. Here are 10 major airports where you will find Air New Zealand services and the corresponding airport terminal that you will find Air New Zealand in.
Air New Zealand currently uses two model of aircraft in its main fleet, Airbus (A320) and Boeing (777-200ER, 777-300ER, 787-). Air New Zealand primarily uses its Airbus models for short-haul and domestic flights, while the Boeing models are used for Air New Zealand’s long-haul flights.
Loyalty Programs, Discounts and Miles Promotions
Air New Zealand’s loyalty program, Airpoints, allows Air New Zealand passengers (including passengers on many partner airlines and Star Alliance flights) to collect Airpoints Dollars with each flight they take. These Airpoint Dollars add up and can be redeemed for any seat purchased through Air New Zealand’s website, on select Star Alliance partner flights, car rentals, seat upgrades and more. With every flight on Air New Zealand, Airpoints members also collect tier points, which translate into exclusive tier bonuses for passengers. With benefits starting from Silver tier, working their way through Gold and Elite, passengers will be afforded exclusive lounge access, discounted fares, extra baggage allowance and more.
Air New Zealand also offers exclusive Air New Zealand Airpoints Mastercards for its passengers, allowing you to turn everyday purchases into Airpoints Dollars that can be used towards your next flight. Air New Zealand passengers are also invited to join the Koru programme that allows for exclusive lounge access, complimentary seat selections, baggage privileges and more, with membership fees starting from $453 USD. If you’re a frequent flier with Air New Zealand, then a Koru membership might be right for you.
How to Check In, Seat Assignment, Leg Room and Other Fees
Passengers with Air New Zealand are able to check-in online or through their mobile phone with the Air New Zealand mobile app. During online check-in and through the mobile app, customers are able to select their seat, manage their checked baggage, and collect their boarding pass digitally, all prior to arriving at the airport. For customers who do not wish to have a digital boarding pass, you will need to print a copy of your boarding pass at either an airport kiosk or with a ticketing agent at the airport. Online check-in is available 24 hours before your scheduled departure time, up until 30 minutes before for domestic New Zealand flights, and 90 minutes before for international flights.
Air New Zealand passengers are able to select their seats during the booking process or during check-in. Most passengers have access to free standard seating options (unless they have purchased a Seat + Bag option on domestic flights) and are able to choose from seating options within that selection area. For customers who wish to have more legroom or a seat on the exit aisle, you are able to purchase these seats for an extra fee. Fees for priority seating depend on the route of your flight but range from $8 USD and up. Seat space and legroom will depend on the plane you are flying in and you can to consult Air New Zealand’s website prior to your departure to ensure that you will have sufficient space at your seat.
Baggage Allowance and Fees
Passengers on Air New Zealand flights are able to bring on luggage and handbags according to their ticket class. All passengers are able to bring one, small personal item onboard with them, such as a purse or a small laptop, but carry-on luggage will vary as follows:
Each Air New Zealand ticket includes at least one checked bag and customers who wish to bring more bags are able to prepay for more luggage online. For customers who wish to bring extra baggage, they are able to prepay prior to their departure date, otherwise excess baggage fees will apply. Extra baggage fees depend on the route of your flight but start at $20 USD, rising in price as the weight and size of your luggage increases. Baggage entitlement increases with the ticket class purchased.
On domestic flights:
On international flights:
The max size for checked bags, per item, is a total of 158cm (L+W+H) and a max of 23kg. Any baggage over this weight and dimensions will be subject to excess baggage fees.
Service On Board: In-flight Entertainment and Meals
Air New Zealand is happy to provide fantastic in-flight entertainment options for both its domestic and long-haul flights. If you are flying with Air New Zealand on a long-haul flight, then you can take advantage of Air New Zealand’s seatback entertainment system that puts the best in Hollywood and classic movies, TV shows, and music right at your fingertips. For those travelers who are flying with children, there are also great options for kids on long-haul flights, such as kid-friendly programming, games, and audiobooks. For flights with seatback screens, you are also able to order food right to your seat. For domestic travelers, Air New Zealand provides their in-flight magazine, “Kia Ora,” which highlights different travel, life, and sports stories. For passengers who want WiFi capabilities during their flight, Air New Zealand has started to test WiFi on its long-haul, Boeing 777-300 model aircrafts and plans to expand this service to other planes in the future.
Air New Zealand offers complimentary tea, coffee, and water and snacks to all passengers, with food options depending on the seat ticket you’ve purchased (generally, selections are more economical on domestic flights and flights between New Zealand and Australia). For long-haul flights, meals are included with your ticket purchase for all classes. For passengers who wish to consume alcohol, a selection of spirits, wine, and beer choices are available for purchase. Cash is not accepted on Air New Zealand flights, so be sure to bring a credit card payment option with you if you wish to purchase any food or beverage items on your flight.
Air New Zealand does its best to facilitate meal request, and passengers are able to pre-purchase their meal prior to their flight to ensure that a meal that meets their dietary needs is available for them. Be sure to check with Air New Zealand either online or by phone prior to your departure to ensure that meal options are available for you.
Child Fares/Fees, Minor Service Guidelines
Infants under 2 are able to fly on the lap of a guardian (who is at least 15 years old) for free on domestic Air New Zealand flights and on international flights, infants are charged 10% of the accompanying adult fare. Only one infant per adult guardian is allowed (one infant per lap), therefore, if a parent is traveling with more than one child, a second seat will have to be purchased for the second infant for a child fare (which is 75% of the adult ticket price), provided they have an approved car seat or child restraint system that can be used during the flight.
Child fares are applicable for children between the ages of 2-11 and are only available on long-haul flights (except in Business class) and are not available on domestic New Zealand, Tasman, or Pacific flights. Child fares cost 75% of the regular ticket price.
Select Air New Zealand flights are able to provide bassinets to passengers provided they indicate that they need one during the booking process. Air New Zealand cannot guarantee bassinet availability on every flight, so be sure to confirm with the airline before your departure date.
Air New Zealand’s pet policy is dependent upon your departure and arrival locations. For travel within New Zealand, domestic cats, dogs, and small caged birds are able to fly as checked baggage on Air New Zealand flights. If you have large animals that you wish to transport (such as livestock), Air New Zealand also offers cargo services that you can utilize. Pets are unable to travel in the cabin of the aircraft on Air New Zealand flights. Pets that have a maximum weight of 14kg (per pet, 2 pets are able to fly in a single carrier as long as their individual weights don’t exceed 14kg per pet) are able to travel as checked baggage, provided they are in a sturdy, waterproof container that has adequate ventilation. Air New Zealand has specific guidelines for what appropriate pet containers, so be sure to reference their traveling with pets page prior to your departure to ensure you have an animal carrier that is sufficient. The pet carriage fee for domestic travel within New Zealand is $54 USD for animals under 25kg and $72 USD for animals 26kg and over. Your pet will count as part of your baggage allowance, so extra baggage fees may apply. Some flights have restricted cargo area, so be sure to call Air New Zealand prior to your departure date to ensure that your pet’s travel can be facilitated.
For international travel with pets, your pet must travel as cargo and is not able to be transported as checked baggage on and prices depend on the weight of your pet, the size of their carrier, and your route and final destination. Owners are responsible for having all proper documentation for their pet on international flights (vaccination records, health records, import documentation) and for ensuring that the transportation of their pet abides by all import laws for the destination country.
Prices shown on this page are estimated lowest prices only. Found in the last 15 days.